How do I contact customer service:

To contact customer service please call 778-729-0504 or 1-833-870-4188 or email [email protected].

How many tickets are available for sale?

• Millionaire Lottery: There are 300,000 tickets available for sale.
• Daily Cash Plus Game: There are 200,000 tickets available for sale.
• 50/50 Plus Lottery: There are 559,210 tickets available for sale.

How much do tickets cost?

• Millionaire Lottery: 2pack (2 tickets) for $110, 5pack (5 tickets) for $200, 10pack (10 tickets) for $350 and 25pack (25 tickets) for $600.
• Daily Cash Plus Game: 2pack (2 tickets) for $30, 6pack (6 tickets) for $55 and 12pack (12 tickets) for $80.
• 50/50 Plus Lottery: 2pack (2 tickets) for $20, 6pack (6 tickets) for $40,16pack (16 tickets) for $80 and 32pack (32 tickets) for $110.

You must buy or have bought tickets in the 2026 Millionaire Lottery before you can buy tickets in the Daily Cash Plus Game and the 50/50 Plus Lottery.

How can I obtain a winners’ list?

A complete searchable winners’ database will be available on this webpage on or before February 5, 2027.

What are the odds of winning?

• Millionaire Lottery: Chances are 1 in 300,000 (total tickets for sale) to win a grand prize. Actual odds depend on number of tickets sold. All inquiries, if any, on the odds of winning, are to be made to the licensee prior to the purchase of ticket(s).
• Daily Cash Plus Game: Chances are 1 in 200,000 (total tickets for sales) to win the main prize. Actual odds depend on the number of tickets sold.
• 50/50 Plus Lottery: Odds of winning the 50/50 prize will depend on the number of tickets sold.

What is the 50/50 Plus Lottery prize

50/50 Plus Lottery maximum prize payout may be $1,500,115, however the 50/50 Plus prize is dependent on the number of tickets sold.

What happens if a bad payment is received?

If your cheque is returned to us by the bank or if a credit card payment is charged-back, you will be contacted by MNP LLP and given an opportunity to provide replacement payment within two business days. Any tickets issued will be considered invalid until replacement payment is received.

How old do you have to be to purchase a ticket?

Purchasers must be at least 19 years of age. If a winning ticket bears a minor’s name, the prize will be lawfully delivered on behalf of the minor to the minor’s parent, legal guardian, or trustee.

Can Millionaire Lottery tickets be purchased online or by phone?

Yes, the British Columbia charitable gaming regulations permit ticket sales online and by phone. To purchase tickets online or by phone, all the following conditions must be met:

• You must be 19 years of age or older.
• You must be physically located in British Columbia at the time of purchase.
• You must provide a valid British Columbia mailing address.
• The entire payment transaction must take place in British Columbia.

Non-residents of British Columbia cannot purchase tickets online, by phone, or by mail.

*TOP-UP is only available to residents of British Columbia. A TOP-UP can only be purchased online or by phone.

Can I purchase tickets if I am not a resident of British Columbia?

Yes. Non-residents of British Columbia may purchase lottery tickets, provided the following conditions are met:

• You must be 19 years of age or older.
• You must be physically located in British Columbia at the time of purchase.
• The entire payment transaction must take place in British Columbia.
• A ticket or receipt must be issued at the time of purchase.
• Tickets must be purchased in person at an authorized retail sales outlet (London Drugs or if open, one of the prize homes selling tickets).
• Tickets and receipts cannot be distributed, mailed, or otherwise sent to a non-residents third-party address in British Columbia.

A non-resident of British Columbia cannot purchase a ticket via the Internet, by phone, or by mail but must purchase at a retail sales outlet only.

Can I purchase tickets if I am a resident of British Columbia, but currently out of the province?

No. A resident of British Columbia may purchase a ticket only if the entire payment transaction takes place while the person is physically in British Columbia and provide a valid British Columbia mailing address. When a resident of British Columbia is outside the province of British Columbia, they may not place an order to purchase tickets. This restriction includes all methods of ordering tickets, including mailing in your order.

For further information on restrictions on purchasing, please see Independent Gambling Control Office – Licensed Charitable Gaming Event. The website for information is https://www.igcobc.ca/sites/default/files/assets/documents/licensed-charitable-gaming-event-terms-and-conditions.pdf.

How many prizes will be awarded?

• Millionaire Lottery: 3,075 prizes will be awarded.
• Daily Cash Plus Game: 211 prizes will be awarded.
• 50/50 Plus: 1 prize will be awarded. (The money received in ticket sales will be divided equally between the winner and the charity)

What is the total prize value?

• Millionaire Lottery: Approximately $4,141,690 based on MSRP as provided by our suppliers and includes related taxes.
• Daily Cash Plus Game: The prizes have a cost of $400,000.
• 50/50 Plus Lottery: The prize will be based on 50% of the total sales proceeds from the 50/50 Plus Lottery tickets.

Is my ticket purchase tax deductible?

No, lottery tickets are not tax deductible, even though proceeds support a charitable cause.

Where do the proceeds from the Millionaire Lottery go?

The proceeds from the Millionaire Lottery support Vancouver General Hospital (VGH), UBC Hospital, Vancouver Coastal Health Research Institute, G.F. Strong Rehabilitation Centre, and Vancouver Community Health Services. Your purchase of tickets for the VGH & UBC Hospital Foundation Millionaire Lottery helps our hospitals fund pioneering research, purchase new medical equipment, and improve patient care.

If I win the Loyalty Bonus, the Fall Bonus, the Christmas Bonus, or the Early Bird, do I still qualify for the other prize draws including the Grand Prize?

Yes, after each draw the winner is recorded and the ticket number then goes back in for every prize category. Tickets must be purchased before the designated cut-off dates to be eligible for a prize.

What if I lose my ticket?

You do not need your ticket to claim your prize. Your name, address, and phone number are recorded in the database along with your ticket number. If you would like a replacement ticket, you can call 778-729-0504 or toll free 1-833-870-4188 or email [email protected].

Do I have to pay tax on any winnings?

Lottery winnings are considered a windfall and not taxable in Canada.

What is your privacy policy?

We respect your privacy. VGH & UBC Hospital Foundation protects personal information and adheres to all legislative requirements with respect to privacy.

We do not rent, sell, or trade our mailing lists. Information provided through ticket purchase will be used to deliver services and keep you informed on Foundation activities, including programs, services, and special events, funding needs, opportunities to volunteer or give and more, through periodic contacts.

To be removed from these contacts, call 778-729-0504 or toll free 1-833-870-4188 or email [email protected]

Can I request a specific ticket number?

No. Ticket numbers are computer-generated in ascending order starting at a pre-determined number.

Can I purchase tickets in multiple names?

Yes, although one person will be designated as the primary purchaser and will be responsible for distributing the winnings between the multiple purchasers. The licensee is not responsible for distributing winnings or resolving disputes between ticket purchasers.

How long do I have to claim my prize?

Prizes must be claimed within twelve (12) months of the Final Draw.

The Grand Prize winner must decide on which option they are taking within 10 days of being awarded the prize. If the Grand Prize winner is not eligible to purchase property in Canada, the cash option must be selected.

How will I know if I have won a prize?

For prizes valued at more than $1,000, the primary ticket purchaser will be notified by phone or email by VGH & UBC Hospital Foundation. For prizes valued at $1,000 or less, the primary ticket purchase will be notified by email or letter in the mail and provided with details of the prize won, along with instructions on how to claim it. A complete searchable winner’s database will be available on this webpage on or before February 5, 2027.

How long does it take to receive my ticket?

The official ticket is a receipt of purchase. It is the responsibility of ticket purchasers to ensure that they receive their ticket(s); however, participants do not need their ticket(s) in hand to be included in the respective draw(s). No refunds will be issued after commencement of the draws.

If you purchase online, you will receive your ticket by email immediately.  If you purchase your ticket by phone, and provide an email address, you will receive your ticket by email immediately. If you purchase by phone, and do not provide an email address, you should receive your ticket in approximately 2–3 weeks after the order is placed.  If you purchase by mail or at London Drugs, you should receive your ticket in approximately 3–4 weeks after the order is placed.  If you do not receive your ticket(s) within 3–4 weeks, please call 778-729-0504 or 1-833-870-4188 or email [email protected].

When are the deadlines for ticket sales?

• Loyalty Bonus Sales Deadline
  Midnight Friday, November 6, 2026
• Fall Bonus Sales Deadline
  Midnight Friday, November 20, 2026
• Christmas Bonus Sales Deadline
  Midnight Friday, December 4, 2026
• Early Bird Sales Deadline
  Midnight Friday, December 18, 2026

Final Sales Deadline (Main Lottery, Daily Cash Plus Game and 50/50 Plus Lottery)

Midnight, Friday, January 8, 2027

What are the Prize Draw Dates?

• Loyalty Bonus Prize Draw
  Tuesday, December 8, 2026
  MNP LLP at 9:00 am
  301-15303 31 Avenue, Surrey, BC
• Fall Bonus Prize Draw
  Tuesday, December 8, 2026
  MNP LLP at 9:00 am
  301-15303 31 Avenue, Surrey, BC
• Christmas Bonus Prize Draw
  Tuesday, January 12, 2027
  MNP LLP at 9:00 am
  301-15303 31 Avenue, Surrey, BC
• Early Bird Prize Draws
  Tuesday, January 12, 2027
  MNP LLP at 9:00 am
  301-15303 31 Avenue, Surrey, BC
• Final Prize Draws
  Grand Prize, Daily Cash Plus Game, 50/50 Plus Lottery and all remaining prizes valued at more than $1,000
  Monday, February 1, 2027
  MNP LLP from 9:00 am to 1:00 pm
  301-15303 31 Avenue, Surrey, BC
  All remaining Main Lottery prizes valued at $1,000 or less will be drawn at MNP LLP, 301-15303 31 Avenue, Surrey, BC on Monday, February 1, 2027, from 9:00 am to 1:00 pm.

How can I be sure my tickets are in the draw?

The professional services firm, MNP LLP, ensures that all paid tickets are in the draw.

What happens to my order form if I mail it in?

All order forms received by Millionaire Lottery becomes the property of the licensee and will not be returned to sender.

If my ticket gets pulled and I am away for the Grand Prize, the 50/50 Plus, or any other prize, what happens?

Once a winner has been selected, the prize is awarded solely to that winner.

For prizes valued at more than $1,000, the winner will be notified by phone and advised of their winnings. If the winner cannot be reached by phone, the foundation will continue its efforts to contact the winner by phone, email, and mail.

For gift card prizes valued at $1,000 or less, the winner will be notified by mail, and the gift card will be enclosed with the notification letter.

Will my name be publicized if I am a winner?

Yes, all winners’ names are publicized as part of the winners list.

How are the prizes awarded?

• Millionaire Lottery: All prize draws are awarded in accordance with Independent Gambling Control Office – Licensed Charitable Gaming Event. Winners are selected using a Random Number Generator.
• Daily Cash Plus Game: All winners are selected by using a Random Number Generator.
• 50/50 Plus: The 50/50 winner is selected by using a Random Number Generator.

What are the guidelines for buying tickets?

• Millionaire Lottery
• Purchasers must be physically in the province of British Columbia when placing their orders.
• Purchase by phone, mail, online or in person at London Drugs or if open, one of the prize homes selling tickets.
• Purchasers ordering by phone, mail and online must have a valid British Columbia mailing address as well as be physically in the province of British Columbia when placing their orders.
• One method of payment only for phone and online orders.
• Credit Cards accepted are Visa, MasterCard, and American Express. PLEASE NOTE: WE DO NOT ACCEPT VISA DEBIT CARDS FOR PURCHASERS BY CANADA POST MAIL
• Mail in purchases can be made by Credit Card, Cheque or Money Order.
• London Drugs will not accept Personalized Cheques but will accept Money Orders (made out to London Drugs Limited), Credit Cards, Debit Cards, and Cash.
• All cheques should be made payable to Millionaire Lottery.
• All 2pack, 5pack, 10pack, or 25pack ticket sets must contain the same purchaser’s information and will be mailed or emailed to the primary ticket holder.
• Daily Cash Plus Game
• Daily Cash Plus Game orders will not be accepted without the purchase of a 2026 Millionaire Lottery 2pack, 5pack, 10pack, or 25pack.
• Each Daily Cash Plus Game ticket must contain the same customer information as the 2026 Millionaire Lottery 2pack, 5pack, 10pack or 25pack it was sold in conjunction with.
• If you have purchased a ticket in the 2026 Millionaire Lottery, you are entitled to add Daily Cash Plus Game tickets without purchasing an additional 2026 Millionaire Lottery ticket.
• 50/50 Plus
• 50/50 Plus orders will not be accepted without the purchase of a 2026 Millionaire Lottery 2pack, 5pack, 10pack, or 25pack.
• Each 50/50 Plus Lottery ticket must contain the same customer information as the 2026 Millionaire Lottery 2pack, 5pack, 10pack or 25pack it was sold in conjunction with.
• If you have purchased a ticket in the 2026 Millionaire Lottery, you are entitled to add 50/50 Plus Lottery tickets without purchasing an additional 2026 Millionaire Lottery ticket.

To add tickets to any order, please contact 778-729-0504 or 1-833-870-4188 or email [email protected].

How do you advertise your lottery?

We promote our lotteries through a variety of channels to reach a broad audience. Our advertising methods include:

• Digital (display, audio, and video) advertising
• Direct dialed phone call outs
• Email campaigns
• Outdoor signage and transit advertising
• Printed brochures and mailers
• SMS (text) campaigns
• Social media platforms (e.g., Facebook, Instagram)
• Television and radio advertisements

This multi-channel approach helps ensure our message reaches supporters across different preferences and platforms.